Terms Conditions

Sierra Rewards Monthly Memberships with Sierra Air, Inc. will AUTOMATICALLY RENEW for successive one month terms unless you choose to cancel or your Sierra Rewards Membership is terminated by Sierra Air, Inc.. Sierra Rewards 1-Year and 2-Year Memberships with Sierra Air, Inc. are pre-paid, and provide you with an option to renew at the end of the applicable term at the price then in effect.  Your method of payment on file with Sierra Air, Inc. will continue to be charged where applicable each month at the rate shown on your Sierra Rewards Membership Agreement until membership is cancelled. You are required to notify Sierra Air, Inc. immediately of any change in your name, billing address, service address, email address, telephone number, credit card, bank or other account information. Sierra Air, Inc. may terminate monthly memberships after two consecutive months of non-payment.

Discount benefits received prior to the end of the first six months of membership may be subject to charge-back in the event of membership cancellation.  Your Sierra Rewards Annual Membership entitles you to a wide range of attractive benefits, including priority service and discounts.  We will attempt to contact you via e-mail, mail or telephone to schedule your free maintenance or you can contact us directly anytime to schedule your appointment. Sierra Rewards benefits are not for resale and are not redeemable for cash. Any unused portion of your benefits is not refundable.

Information you provide in connection with the Sierra Rewards Membership program will be used as described in our privacy policy at SierraAir.com/privacy-policy.

Sierra Rewards Billing

For monthly automatically-renewing memberships, the first monthly payment is collected at the time of service. After that, monthly payments will be collected based on the date of commencement shown on your Sierra Rewards Membership Agreement:

Commencement Dates of 1st – 15th will be billed on the 15th of each month.

Commencement Dates of 16th – 31st will be billed on the 30th of each month.

YOU may CANCEL your Sierra Rewards Membership at any time by calling Sierra Air, Inc. toll-free at 833-615-3480, or by sending Sierra Air, Inc. an email at [email protected].

we are currently experience technical issues with our phone systems and will be down for a short time. We are currently working on fixing the issue and hope to be back up momentarily. Please consider using our live chat at the bottom right of the screen to reach us for now. we apologize for any inconvenience this may cause.

We apologize for the inconvenience, but we are currently facing issues with our phone system. However, you can still reach our team by submitting a form on our website, and we will respond to you as quickly as possible. Contact form.