for SPARKS, NV
Daniel was great!
Andrea - Sparks, NV
Spring ‘19 A/C service!
Michael - Sparks, NV
Eric involved me every step of the way. He made recommendations and answered all my questions. When the thermostat was acting up, he replaced it and went over all the system condition readings! Great job!! Thanks, Eric!
Great Custoemr Service, Above & Beyond!
Kathy - Sparks, NV
Thank you Eric! Terrific Job, consummate professional and service above and beyond! You are welcome to do our service Anytime!
Great friendly service
Judee - Sparks, NV
Learned things today about upkeep.Very efficient informative and friendly.
Bruce - Sparks, NV
Very professional service of my air conditioner. Thanks
Jennifer - Sparks, NV
He didn't sugar coat anything, told me what wrong with unit, answered all my questions, and provide options of solutions.
Sam - Sparks, NV
Did a great job, like always.
Great Service, I am 100% sartisdied
Resan - Sparks, NV
Eric Merson is an excellent technician. He and his partner came to get the house ready for A/C check and set the thermostat at the temp I wanted for summer time. Changed the air filter. I told him I wish there were other longer lasting filter because every 3 mos. I had to pay #69 for changing the tilter, wasn't happy about it! He showed what can be done but it is something I can't afford. He understood, didn't pressure me to get this done. He is the kindest, caring, tech I've ever had the pleasure to meet. I mentioned I should have the air ducts cleaned again, he said we do that too! I checked the invoices the last time that was done was in summer of 2017. by Sierra Air. I joined the home care club in mid 2017 with very small monthly dues. I am happy I did but at time very few techs i met wasn't very impressive, almost thought of cancelling the contract. The way Eric took care of A/C set up and very dependable, caring and kind service changed my mind. I will stay as a member. Sierra Air should be proud to have him represent their company. That's why the 5 star.
James - Sparks, NV
Eric and his trainee, Josh, were personable and professional. They were thorough and shared their findings in an understandable manner. Highly recommend Sierra Air.
Fred - Sparks, NV
Mike was able to arrive early, which was great. He provided excellent service, explaining and answering any questions that I had. We discussed on-going maintenance items that I could perform to keep my A/C operating at peak efficiency.